Delivery Policies

We deliver to Durham city addresses, Chapel Hill, Carrboro, downtown Hillsborough and RTP. Please give us a call or send us an email if you have questions about where we deliver. Delivery fees are $14 to Durham, and $20 everywhere else; this helps us pay for gas, wages for our delivery drivers, and vehicle expenses.  Please choose the correct delivery location when checking out online. Choosing the wrong delivery fee might delay your order, or prevent us from delivering your order on the day that you choose; we do not store credit card information and will need to call you back in order to receive payment for any unpaid delivery fees.

Pine State Neighbors Delivery. We love our neighborhood and offer a discounted delivery fee of $10 to our surrounding area, which includes any address in the 27707 zip code.

Deliveries are available Monday–Friday, 9am–5pm. In order to keep our delivery prices as low as possible, we deliver on the most efficient routes, and cannot guarantee delivery times. Unless otherwise specified, we prioritize deliveries to businesses earlier in the day, and deliveries to residences later in the day. If no one is home when the flowers are delivered, we will leave them in a safe location out of the sun and call the recipient to let them know. You will also receive a confirmation email when the flowers are delivered. It is your responsibility to know if the recipient will be at work or home on the day of the delivery, even if they are not available at the exact time.

Pickup orders & weekends: We have flower bouquets and arrangements available at the shop during open hours Tuesday–Sunday. You can preorder flowers for pickup, or call that day for availability. Not all of our online arrangements will be available on a walk-in basis without preordering.