FAQ

General Information

What are your hours of operation?

We offer local delivery Tuesday and Thursday weekly. Our retail store is no longer open regular hours. We will be open and available for workshops, pop ups, and events. Follow us on instagram to keep up with the shop!

Where are you located?

We are located in the heart of the Lakewood neighborhood in Durham, NC. Our shop is on the corner of Lakewood Ave and Chapel Hill Rd in the historic Roll's Florist building. Look for the orange door!

Is there a delivery fee?

We use Durham Courier, a locally owned courier service to provide the most efficient, speedy delivery! Our delivery fee is dependant upon your zip code and 100% of the fee goes to the courier. For downtown Durham zip codes our delivery fee is $15. For other Durham and Chapel Hill zip codes our delivery fee is $20.

Do you accept same day orders?

We accept same day delivery orders until noon EST.

When can I expect my order to be delivered or ready for pick up?

We do not guarantee exact delivery times, but you can expect your delivery between 12pm-6pm. You will recieve a notification via text or email when your order is out for delivery and when it has been delivered to the recipient.

 

A La Carte Ordering

What is A La Carte Ordering?

Our A La Carte menu was created to provide an affordable, stress free alternative to floral design for special events. It's perfect for weddings, dinners, showers, or any other important occasion!

How does it work?

Build your cart on our online store and select your desired color palette. Since we work with seasonal, locally grown flowers, specific florals can't be promised but we will do our best to accomodate any special requests.

Then, select your Pick Up date (we always recommend to pick up the day of the event to ensure the longevity of your flowers), and check out. Our team will be in touch to schedule a Pick Up time with you.

On the day of your event, just head to the shop at your scheduled Pick Up time. Your order will be packaged to safely transport it to your destination, and our team will help you load everything into your vehicle. Be sure to clear off a level space in your vehicle to ensure a smooth ride for your flowers!

Enjoy!

What's the difference between A La Carte and Full Service Wedding Florals?

A La Carte ordering is perfect for events of all sizes and does not require a minimum. It does not include consultations with our team, professional set up and breakdown, or any installation work.